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Returns & Exchanges

At TWOPAGES Curtains, we want you to love your custom window treatments; if you are not completely satisfied, you can return standard-sized items within 30 days of delivery. Please note that custom-tailored orders are eligible for return only in cases of manufacturing defects or shipping damage.

Return Process

  • 1.
    Initiate Your Request

    Contact our customer support team at support@twopagescurtains.com with your order number and photos of the items you wish to return.

  • 2.
    Receive Authorization

    Once your request is approved, we will provide a Return Merchandise Authorization (RMA) number and the correct warehouse return address.

  • 3.
    Package and Ship

    Securely pack the curtains in their original packaging and include the RMA form inside the box to ensure your refund is processed correctly.

  • 4.
    Processing and Refund

    After our quality control team inspects the returned goods, your refund will be issued to your original payment method within 5-7 business days.